E-GOVERNANCE

In the previous unit, we have discussed the concept of E-Commerce, which includes the role of ICT in the area of commerce. Now let us see the role of ICT in the public administration area.

Global shifts towards increased deployment of IT by governments emerged in the nineties, with the advent of the World Wide Web. What this powerful means to publish multimedia, support hyperlinked information and interactive information meant was a clearer avenue for G to C interactions and the promise of the attainment of the goals of good governance. Governments weighed down by the rising expectations and demands of a highly aware citizenry suddenly began to believe that there can be a new definition of public governance characterized by enhanced efficiency, transparency, accountability and a citizen-orientation in the adoption of IT enabled governance.

Here we will discuss the concepts of E-Governance.

Governance is a burning topic for many reasons, including the changing role of knowledge and information, a trend towards networks as an organizational form, globalization issues and, last but not the least advances in ICTs. Like all the “e” subjects, E-Governance is about playing advanced information and communications technology to improve and support all tasks in the governmental domain. Public awareness and Digital divide is important issues to be addressed. E-Governance through regional languages is appreciable for the nations like India where people from several states are the participants.

E-governance is not just the Internet as the common perception goes and governments need to move back in a certain sense, to re-appropriate the older communication tools like radio and cable TV. A critical mass of people is required to push e-governance to the next gear.

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